Safe Gaming

Cricbuzz CasinoResponsible Gaming at — keep it fun, stay safe

Gaming should be a source of entertainment — not stress. At Cricbuzz Casino, we make sure you can always play within your own limits, safely and comfortably.

Session Timer
Set Your Limits
Budget Limit
Set It Yourself
Take a Break
Whenever You Need It
Support
Available 24/7

Key Responsible Gaming Tools

Set Deposit Limits

At Cricbuzz Casino, you can set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately.

Session Time Limit

Decide in advance how long you'll play in one sitting. The platform will notify you when your time is up. Keep track of your time and stay in control.

Self-Exclusion

If you feel you need a break from gaming, you can suspend or permanently close your account at any time. The decision is entirely yours.

Loss Limit

Set a limit on how much you can lose before betting stops — configure it yourself. Protect yourself from the habit of chasing losses.

Reality Check

At set intervals, you'll receive a reminder showing how long you've been playing and how much you've spent — making it easier to stay in control.

Age Verification System

Cricbuzz Casino follows a strict age verification process. Only players aged 18 or above are eligible to register.

1. What Is Responsible Gaming?

Responsible gaming means keeping gaming as a source of entertainment — not letting it become an addiction or a problem. At Cricbuzz Casino, we believe every player's safety and wellbeing comes first. Winning and losing are both a natural part of gaming, but it should never take control of your life.

Responsible gaming doesn't mean less enjoyment — it means the enjoyment lasts longer. Cricbuzz Casino has built an environment where you can play freely while having all the tools you need to stay within your own limits.

Core Principles: Gaming is for your enjoyment — you're not there to serve the game. The moment you feel like it's controlling you, that's your cue to seek help.

2. Cricbuzz Casino's Safety Tools

Every registered user at Cricbuzz Casino can access the following features from Account Settings:

Benefits of Setting Limits

Deposit Limits

Set a maximum deposit limit — daily, weekly, or monthly. Lowering your limit takes effect immediately; increasing it requires a 7-day waiting period.

Loss Limit

Once you reach your loss limit, betting will stop automatically. You'll only be able to play again when the next period begins.

Session Time Limit

Set how long you want to play in a single session. You can also enable an automatic logout once your time is up.

Cooling-Off Period

Take a break from 1 day up to 6 weeks. Your account remains active during this time, but you won't be able to play or make deposits.

Self-Exclusion

Close your account for anywhere from 6 months to permanently. Once you self-exclude, your account cannot be reactivated before the chosen period ends.

3. Signs of Problem Gambling

Problem gambling or gaming addiction is a mental health condition that can affect people of any age or background. Watch out for the following signs in yourself or someone close to you:

💸
Spending Beyond Your Budget

Betting with household money or borrowed funds.

🔄
Chasing Losses

Feeling compelled to keep playing in order to recover lost money.

🙈
Playing in Secret

Hiding your gaming activity from family or friends.

😰
Restlessness When Unable to Play

Feeling angry, anxious, or depressed when you're unable to play.

⏰
Losing Track of Time

Playing for hours on end and finding it hard to stop.

👫
Impact on Relationships

Gaming is straining your relationships with family or friends.

Keep in Mind: Experiencing these signs is not a sign of weakness — it's a health condition, and help is available. The Cricbuzz Casino support team is always here for you.

4. Assess Yourself

Ask yourself the following questions and answer them honestly — this is just for you:

1
In the past month, have you spent more time or money on gaming than you planned?
2
Have you placed bigger bets trying to win back money you've lost?
3
Has gaming caused problems in your family life, work, or studies?
4
Do you feel irritable or restless when you can't play?
5
Is gaming affecting your mental well-being or sleep?
If you answered "Yes" or "Sometimes" to most of these questions, please speak with the Cricbuzz Casino support team. Reaching out for help takes courage.

5. How to Set Your Limits

You can set your own limits in just a few steps from Account Settings:

1
Log In to Your Account

Log in to your Cricbuzz Casino account and click the profile icon in the top right corner.

2
Go to the "Responsible Gaming" Section

Go to the Settings menu and look for the "Responsible Gaming" option.

3
Choose Your Preferred Limit

Choose from deposit, loss, or session time limits — select whichever you need and enter the amount.

4
Confirm

Once confirmed, your limit will take effect immediately. A confirmation SMS or email will be sent to you.

5
Live Chat for Support

If you have trouble setting your own limits, our support team is available 24/7 via live chat to help.

6. Protecting Minors

Protecting minors is the most critical aspect of responsible gaming at Cricbuzz Casino. Under Bangladeshi law and our own policies, only individuals aged 18 or older may use Cricbuzz Casino.

How We Verify Age:

  • Date of birth is collected at the time of registration.
  • For large transactions, KYC verification is required using a national ID card or passport.
  • Suspicious accounts are investigated immediately.

Advice for Parents & Guardians:

  • Use passwords and PINs on your devices.
  • Don't leave gaming apps open in front of children.
  • If a minor accesses your account, let us know immediately.
If you become aware of a minor using Cricbuzz Casino, report it immediately at support@cricbuzzcasino.net. We will take prompt action.

7. 8 Simple Tips for Safe Gaming

Responsible gaming doesn't mean less fun. Follow these simple habits to keep gaming enjoyable:

  • Set a Budget Beforehand: Decide how much you're willing to spend before you start playing, and stick to it.
  • Don't chase your losses: Accepting a loss and moving on is always the smarter choice.
  • Keep a Clear Head: Don't play when you're angry, upset, or under the influence.
  • Take Regular Breaks: Take a break of at least 10 minutes every hour.
  • Explore Other Entertainment: Keep a variety of activities in your life — don't let gaming be your only entertainment.
  • Keep Your Family in Mind: Always put your family's time and financial needs first.
  • Play for entertainment only: Don't treat gaming as a source of income.
  • Set your limits: Use Cricbuzz Casino's limit-setting tools — they're the most effective way to stay in control.

8. Help & Support

Our responsible gaming team at Cricbuzz Casino is available 24 hours a day, 7 days a week. If you feel that gaming has become a problem, don't hesitate to reach out to us.

Contact Cricbuzz Casino Support:

  • Live Chat: Live chat is available 24/7 on the website or app.
  • Email: support@cricbuzzcasino.net
  • Response Time: Live chat responses typically within 2 minutes.

Gaming addiction is a real problem — and it has real solutions. Many people have found their way out of it, and so can you. Asking for help isn't a sign of weakness; it takes courage.

We care about your well-being more than we care about your gameplay. You're always welcome to talk to us openly.

Frequently Asked Questions

Yes, reducing a limit takes effect immediately. However, requests to increase a limit require a 7-day waiting period. This rule protects you from spending more in the heat of the moment.

Yes. During your self-exclusion period, you can request a withdrawal of any withdrawable balance in your account. Our support team will guide you through the process.

During a cooling-off period or self-exclusion, Cricbuzz Casino will not send any promotional offers or bonuses. This time is reserved for your break.

Email us directly at support@cricbuzzcasino.net or reach out via live chat. Our responsible gaming team will offer confidential advice and help you take the right steps.

No. Once your self-exclusion period ends, your account is not automatically reactivated. You'll need to contact our support team directly and confirm that you're ready to play again.

When your session time ends, Cricbuzz Casino will display a notification. If you have auto-logout enabled, you will be signed out automatically. You can log back in and continue playing later.
Play Safe

Enjoy gaming responsibly. Open an account today.

Register Log In
Responsible Gaming

Have fun, stay within your limits —
Cricbuzz Casino Is Here for You

Get started now with all the responsible gaming features in place. Enjoy gaming in a safe environment.

For 18+ only. Play responsibly.

বাংলা