Cricbuzz Casino Terms & Conditions — Full Version in Bengali

1. Introduction & Acceptance

Welcome to Cricbuzz Casino. This terms and conditions document constitutes a legally binding agreement between you and Cricbuzz Casino. By accessing or using this platform, you are deemed to have automatically accepted all of these terms and conditions.

These terms and conditions apply to the Cricbuzz Casino website, mobile app, and all other digital services. Cricbuzz Casino reserves the right to amend these terms, and users will be informed of any changes in a timely manner.

2. Eligibility & Registration

The following eligibility criteria must be met to open an account and use the services at Cricbuzz Casino:

• You must be at least 18 years of age.
• You must be a legal resident of Bangladesh.
• You must have an active mobile number.
• Each individual may register only one account.
• All information provided at the time of registration must be accurate and truthful.
• You have not been ordered by any court to refrain from gaming.

Identity Verification (KYC)

Cricbuzz Casino follows a KYC process for security and legal compliance. For large withdrawals (above ৳5,000) or in cases of suspicious activity, a copy of your National ID or passport may be required. Cricbuzz Casino reserves the right to hold withdrawals until KYC verification is complete.

3. Account Management

You are responsible for the security of your Cricbuzz Casino account. Never share your login credentials (username and password) with any third party.

• Only one account may be created per mobile number.
• If multiple members of the same household wish to use separate accounts from the same device, you must notify the platform in advance.
• If you suspect your account has been hacked or accessed without authorization, contact support immediately.
• Inactive accounts (no activity for 12 months) may be automatically locked.
• To close your account, please contact the support team.

Password Security

Always use a strong password containing uppercase and lowercase letters, numbers, and special characters. Change your password regularly and never reuse the same password across multiple platforms.

4. Deposit & Withdrawal Policy

All financial transactions on Cricbuzz Casino are conducted in Bangladeshi Taka (BDT). We currently support the following payment methods:

• Mobile Banking: Mobile Pay, Nagad, Rocket, Upay
• Bank Transfer: Dutch-Bangla Bank, BRAC Bank, Islami Bank

Deposit Limits

• Minimum deposit: ৳100
• Maximum single deposit: ৳50,000
• Daily maximum deposit: ৳1,00,000
• Deposits are usually instant — processed within 5 minutes at most.

Withdrawal Limits & Process

• Minimum withdrawal: ৳300
• Maximum daily withdrawal: ৳50,000
• Withdrawals are typically processed within 5–30 minutes.
• Large withdrawals may take 1–24 hours to process.

Cricbuzz Casino does not charge any deposit or withdrawal fees. However, your payment provider (such as Mobile Pay or Nagad) may apply their own charges, for which Cricbuzz Casino bears no responsibility.

5. Bonus & Promotion Terms

Cricbuzz Casino offers a variety of bonuses and promotions. Each bonus offer has its own specific terms, which are detailed on the respective offer page. General bonus guidelines are outlined below:

Welcome Bonus

New members will receive a welcome bonus on their first deposit. To cash out this bonus, a minimum wagering requirement must be met (typically 20–30x the bonus amount).

Cashback Bonus

Weekly cashback is calculated based on net losses. Cashback bonuses cannot be withdrawn directly — they must be used for gameplay.

• A bonus offer cannot be used more than once.
• Multiple bonuses cannot be stacked simultaneously (unless explicitly stated).
• Bonus validity periods generally range from 7 to 30 days.
• Any attempt to claim bonuses through fake accounts or fraudulent referrals will result in all bonuses being cancelled.
• Cricbuzz Casino reserves the right to modify or cancel any bonus offer at any time.

6. Game & Betting Policy

All games at Cricbuzz Casino operate using certified RNG (Random Number Generator) technology, ensuring that every outcome is completely random and fair.

Game Cancellation & Technical Errors

If a game is cancelled due to a technical issue, the bet amount will be refunded to the user's account. Any winnings resulting from a technical error will not be considered valid and may be voided.

Betting Limits

• Minimum bet: ৳10 (may vary by game)
• Maximum Bet: Determined by game type and account level
• Bets cannot be changed once a game is underway.

Cricbuzz Casino reserves the right to investigate any suspicious betting patterns and to withhold payments where necessary.

7. Prohibited Activities

The following activities are strictly prohibited on Cricbuzz Casino. Violating these rules will result in permanent account closure and legal action where necessary:

• Creating or operating multiple accounts.
• Registering with false or incorrect identity information.
• Money laundering or any other illegal financial activity.
• Using software, bots, or automation to play games.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Harassing or defrauding other users.
• Attempting to interfere with or compromise the platform's security systems.
• Bonus abuse or bonus hunting.

8. Responsible Gaming

Cricbuzz Casino believes gaming is a form of entertainment — not a source of income. To support our users' wellbeing, we provide the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Timer: A reminder of how long you've been playing.
• Self-Exclusion: Option to temporarily or permanently exclude yourself from the platform.
• Reality Check: Win/loss history displayed at regular intervals.

Gaming addiction is a serious issue. If you feel that you or someone you know may be struggling with gaming addiction, please reach out to our support team right away. For more information, Responsible Gaming View page.

9. Privacy & Data Protection

Cricbuzz Casino takes the privacy of your personal information very seriously. Information collected during registration is used solely for account management, identity verification, and service improvement.

• Your information is never sold or rented to third parties.
• Information may be required to be disclosed to authorities due to legal obligations.
• All data is secured with SSL encryption.

To learn more, visit our Privacy Policy Read.

10. Account Closure & Disciplinary Actions

Cricbuzz Casino reserves the right to temporarily or permanently close any user's account at any time, for any reason. This includes, but is not limited to:

• In the event of a Terms & Conditions violation.
• If fraudulent activity is suspected.
• If KYC verification has not been completed.
• Extended period of account inactivity.
• At the user's own request.

If an account is closed without a valid reason, any remaining balance will be refunded within 7–14 business days. If closed due to a rule violation, the balance may be forfeited.

11. Changes to Terms

Cricbuzz Casino reserves the right to update these terms and conditions at any time. For significant changes, users will be notified at least 7 days in advance via email or through the platform.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. Please check this page regularly.

12. Contact & Complaints

If you have any questions or concerns about these Terms & Conditions, please contact our support team:

• Email: support@cricbuzzcasino.net
• Live Chat: 24/7 via website or app
• Response Time: Average response within 2 minutes

An initial response will be provided within 48 hours of filing a complaint, with resolution targeted within 7 business days. Complex cases may take additional time.